Moosend Review (2026): Pricing, Store Features and Who It Fits

Verdict: Moosend is a low-priced email platform with automations, landing pages and store tracking, sold through a 30-day trial rather than a free plan. On the listed prices it is cheaper than Mailchimp at 1,000, 5,000 and 10,000 contacts. It fits small stores on WooCommerce, Magento or OpenCart that want behavior-based emails at a modest price. It fits less well if you want a permanent free plan or need refund terms you can read before you pay (we could not). Shopify stores should confirm how they connect first: we did not find Shopify on Moosend’s integrations page.

This review is based on Moosend’s own pricing, features, integrations, eCommerce, homepage and privacy pages, read on November 9, 2026, plus our earlier price checks. We have not used Moosend, so there are no hands-on claims here, and we do not quote customer reviews we have not read. We may earn a commission if you buy through some links on this page.

Who Moosend fits, and who it doesn’t

It fits:

• Stores that want cart and product tracking at a low monthly price. Moosend’s pricing page lists “Product Views, Carts & Purchases” tracking and a “when someone views any product” automation trigger.
• Stores on WooCommerce, Magento or OpenCart, which are named on Moosend’s integrations page.
• Senders who want to test for 30 days without a card.

It fits less well:

• Anyone who wants a free plan to stay on. Moosend offers a trial, not a free tier.
• Shopify stores that need a confirmed integration today. We did not find Shopify on Moosend’s integrations page, and we could not read a Shopify App Store listing. Ask Moosend how a Shopify store connects before you rely on it.
• Buyers who need to read refund terms first. Moosend’s terms of service and refund policy were not available to us.

What Moosend costs

Moosend sells three plans: Pro, Moosend+ and Enterprise. Its pricing page has a contact-count selector with 21 steps from 500 to 1,000,000 contacts, but it loads the Pro price for each step with JavaScript, so the page text we read on November 9, 2026 showed no Pro prices. The Pro prices below are from our earlier check, listed on November 5, 2026, on monthly billing in US dollars. Confirm the current price on Moosend’s pricing page before you buy.

The discount columns apply the percentages Moosend shows on its pricing page (read November 9, 2026) to the November 5 prices. They are our calculation, not prices Moosend listed, and the page shows no discount on monthly billing (“pay monthly, cancel anytime”). Moosend says it also gives nonprofit organizations a 25% discount that can be applied on top of the 20% annual discount.

Pay as you go. Instead of a plan you can buy email credits. Moosend says each credit equals one email to one recipient, that credits never expire, and that you get a notice when you have used 80%. The page lists 350,000 credits for $350, 500,000 for $500, 750,000 for $750 and 1,000,000 for $1,000, which is $1 per 1,000 emails by our arithmetic (read November 9, 2026). Moosend says this suits occasional senders.

Payment methods. Moosend says it accepts credit cards and PayPal.

What is on the plans

• Pro. Moosend’s homepage lists unlimited email campaigns, email marketing automation, landing pages, subscription forms, an AI writer, A/B testing, real-time reports and an SMTP server. It also lists 130+ templates and email and live chat support, described as 24/5.
• Moosend+. Moosend calls it “a custom plan tailored to your business needs.” It includes all Pro features plus any Enterprise add-ons you pick, such as custom reports, transactional emails, a dedicated IP, SSO and SAML, hosted files, CC/BCC and extra team members. You contact Moosend for it; the page shows no price.
• Enterprise. The page describes it as “all advanced features in one plan,” with 10+ team members and an account manager listed. No price is shown.
• Add-ons. The add-on list on the pricing page: dedicated IPs, transactional emails, audience discovery, custom dashboards, hosted files, more team members and SSO and SAML. The comparison table marks transactional emails as an add-on on Pro. Moosend says it supports transactional email through SMTP and API.

The plan comparison table loads as flattened text, so for several rows we could not tell which plan columns carry a check mark. Where a row is not stated above, check the table on the pricing page.

Store features, as Moosend describes them

Everything in this section is Moosend’s own description. We have not tested it.

• Tracking. The eCommerce page says you connect your store by adding your domain, then track visitors by “pick[ing] your plugin or opt[ing] for code.” The pricing page lists tracking of product views, carts and purchases and custom events, and automation triggers for “when someone browses any page” and “when someone views any product.” That is the page-level website tracking Moosend offers; we did not read its setup documentation, because its help center was not available to us.
• Abandoned cart emails. The eCommerce page promotes an abandoned email series to win back lost revenue.
• Product recommendations. You drag a product block into an email, and the page says connecting your store fills in details like description and price. The pricing page also lists AI-engine product recommendations.
• Automations. A workflow builder, multi-step workflows and pre-built automation templates are listed.
• Reporting. Real-time reports, Google Analytics tracking, heatmaps, geography and device reports, spam testing and A/B testing are listed. The eCommerce page mentions website revenue, orders and top products in one place.
• Landing pages and forms. Both are listed.

We do not repeat the conversion statistics on Moosend’s eCommerce page, because the page gives no source for them.

Integrations, WooCommerce and WordPress

Moosend’s integrations page says “80+ Integrations” and listed 82 when we read it on November 9, 2026. Store-related entries include:

We did not find Shopify on the integrations page text we read. That may be a gap in our fetch, or Moosend may not list it there; we could not check Moosend’s Shopify App Store listing because it returned an error, so we state no rating for it.

Trial, billing and limits to check

• Trial. 30 days, no credit card. Moosend says it covers core features, including the email builder, templates, AI writer, automations, segmentation, and landing page and form design, with unlimited sends for up to 1,000 contacts and email and live chat support.
• After the trial. You can subscribe or buy credits. Moosend says your account and data stay intact.
• Contact limit. If your list exceeds your plan’s limit, you must upgrade to a plan that supports more contacts, and a notification banner appears in your account. Check this before importing a large list. Moosend counts unique email addresses, so a subscriber on several lists is billed once.
• Downgrading. Moosend says you can downgrade if your list shrinks, effective at the end of the current billing cycle.
• Billing periods. Monthly, biannual (save 15%) and annual (save 20%), per the pricing page.
• Refunds: unknown. Moosend’s terms of service and refund policy were not available to us (the pages returned errors). Read them, or ask Moosend, before you prepay for six or twelve months; monthly billing keeps the commitment small while you test.
• JavaScript pricing. The Pro price for your list size appears only after the page’s script runs, so check it in your browser on the day you buy.
• Unsubscribe links. We did not find a statement about Moosend’s unsubscribe link or footer handling in the pages we read. The pricing page lists “Bounces, Unsubscribes & Complaints” tracking. Check the setup in your account before you send.

Who owns Moosend

Moosend’s pricing page, homepage and privacy policy all say: “Moosend is now a Constant Contact company.” We did not find a legal entity name or address in the pages we read, so we do not state one.

Pros and cons

Pros, from Moosend’s published pages:

• Pro listed at $16, $48 and $88 a month at 1,000, 5,000 and 10,000 contacts (Nov 5, 2026), below Mailchimp Essentials at $26.50, $75 and $110 (our tracker, Mailchimp read Oct 23, 2026).
• Unlimited sends on Pro, 30-day trial with no card, and a credits option that never expires.
• Store tracking, abandoned cart series and product recommendation blocks are listed.
• WooCommerce, Magento and OpenCart integrations are listed.
• 15% off if you pay twice a year, 20% yearly.

Cons and open questions:

• No permanent free plan.
• Shopify not found on the integrations page.
• Refund terms unknown to us.
• Pro price depends on JavaScript on the pricing page, and the price we cite is from November 5.
• Contact limits force an upgrade when you pass them.
• Transactional email is an add-on on Pro.
• We cannot judge ease of use, deliverability or support quality, because we have not used Moosend.

Moosend vs the alternatives

Monthly billing, entry paid plan, USD. Moosend, EmailOctopus and Benchmark were listed on November 5, 2026. GetResponse, Omnisend and Mailchimp are from our pricing tracker (checked November 2, 2026; Mailchimp read October 23, 2026). Plans differ, so compare features too.

• Moosend vs Mailchimp. Moosend lists lower at all three sizes, but Mailchimp has a free plan and Moosend has a trial. See Mailchimp alternatives.
• Moosend vs Omnisend. Omnisend costs more at 10,000 contacts ($132) and is built around store workflows. Read our Omnisend review.
• Moosend vs GetResponse and Kit. GetResponse Starter lists lower at 10,000 ($79), and Kit’s free plan covers up to 10,000 subscribers (our cheap email marketing page, Nov 8, 2026). See our GetResponse review, GetResponse alternatives and Kit review.
• Moosend vs Brevo. Brevo prices by emails sent, not contacts. See our Brevo review.

For more comparisons, see cheap email marketing, best email marketing platforms and best email marketing for WooCommerce.

Moosend

Low listed price

Best for: Small WooCommerce, Magento or OpenCart stores that want behavior tracking at a low monthly price

Pros

• Pro listed at $16 a month at 1,000 contacts (Nov 5, 2026)
• 30-day trial with no credit card
• Cart tracking and product recommendations listed

Cons

• No permanent free plan
• Refund terms not available to us
• Confirm Shopify support first (not on its integrations page)

Visit Moosend

Omnisend

Store-first

Best for: Online stores that want abandoned cart and welcome flows built in

Pros

• Free plan available
• Store workflows are the focus

Cons

• Standard lists at $132 at 10,000 contacts (Nov 2, 2026)
• Free plan limited to 250 contacts and 500 emails a month

Visit Omnisend

So, is Moosend worth it?

• Choose Moosend if you run WooCommerce, Magento or OpenCart, want cart tracking and product blocks, and are happy to pay after a 30-day trial. Start on monthly billing.
• Look at Omnisend if store workflows matter more than price.
• Look at EmailOctopus if lowest listed price or a free plan matters most.
• Check Shopify support first if you sell on Shopify.

Check Moosend’s pricing page on the day you buy; the Pro price loads there by list size.

See Moosend pricing

How we made this page

We have not used Moosend. This is a research-based review of Moosend’s pricing, features, integrations, eCommerce, homepage and privacy pages, read on November 9, 2026. Because the pricing page loads Pro prices with JavaScript, the Pro prices come from our earlier check of November 5, 2026 and are labeled that way. Moosend’s terms of service, refund policy, help center and Shopify App Store listing could not be fetched, so we say nothing about them. Competitor prices come from our pricing tracker (November 2, 2026) and our November 5, 2026 checks. Prices change often, so check the vendor’s page before you buy. See our methodology page for how we handle sources.