GetResponse for Shopify (2026): Setup, Abandoned Cart and Which Plan You Need
How the GetResponse Shopify integration works: what it imports, how the abandoned cart campaign is set up, the consent rule that stops emails sending, and which plan a Shopify store needs.
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Short answer: GetResponse connects to Shopify through an official plugin. Pick “Send full ecommerce data” during setup, turn on Web Connect, import customers with marketing consent, and you can run abandoned cart, price-drop and product-recommendation emails. Those features need the Marketer plan – $59/month at 1,000 contacts (billed monthly).
The setup steps below come from GetResponse’s help center, checked November 2, 2026; prices are list prices from our pricing tracker. We haven’t run this integration on a live store ourselves.
Before you connect
- Don’t pre-install the app from Shopify. GetResponse says its plugin must not already be installed; the setup installs it for you.
- Create a separate list in GetResponse just for Shopify contacts. GetResponse recommends this to avoid sync problems.
- Be on Marketer or higher if you want ecommerce campaigns. Starter can import contacts, but it has no abandoned cart recovery (plans compared).
How to connect GetResponse to Shopify
- In GetResponse, open Integrations and API, hover over Shopify and click Details.
- Click Install plugin. You’re sent to Shopify; log in if needed and click Install (twice – the second screen lists permissions).
- Back in GetResponse, choose the import type (see below) and the sync frequency: once a day, or “as soon as data is updated in Shopify”. Only the second keeps data current.
- Choose the list for Shopify contacts and which customers to import – those with Shopify marketing consent is the recommended setting.
- Decide whether to import order history. Shopify only allows the last 60 days.
- Map fields (email, name, phone, consent, address and so on), then click Import.
- Enable Web Connect: in GetResponse go to Manage integration → Web Connect snippet → Enable Web Connect in Shopify, switch it on in Shopify and save. This tracks page visits so you can trigger emails when someone views a product.
Which import type to choose
| Import type | What it brings in | Use it when |
|---|---|---|
| Send full ecommerce data | Customers, products, purchases and abandoned carts | You want cart recovery, post-purchase emails, segments or product recommendations (GetResponse’s recommended option) |
| Import contacts only | Customers, no shopping history | You only send newsletters |
| Import products only | Product catalog | You only want product blocks in emails or a sales funnel |
Swipe to see the full table →
Shopify customer tags also sync one way into GetResponse and are created automatically, which makes tag-based segments easy.
Setting up the abandoned cart email
Go to Campaigns → Ecommerce campaigns → Create campaign, then start from the Abandoned cart template or build from scratch:
- Name the campaign and pick the Abandoned Cart trigger.
- Set how long a cart must sit before it counts as abandoned.
- Add Wait and Send email steps, as many as you need – but the whole campaign, including waits, can’t run longer than 21 days.
- Design each email (templates are available) and Publish.
GetResponse warns against running this ecommerce campaign and a cart-recovery workflow in Marketing Automation at the same time – customers could get duplicate reminders. For what to put in each email, see our Shopify abandoned cart email guide.
See GetResponse MarketerThe consent catch
This is where most setups fail. GetResponse ecommerce campaigns only send to contacts whose marketing consent was imported through the store integration. If you:
- copied or moved contacts between lists by hand, by automation or via the API, or
- stored consent in a custom field,
those contacts won’t receive abandoned cart emails, even if they’re active subscribers. Import customers with Shopify’s marketing consent setting and collect new sign-ups through the integration. There’s an option to email non-subscribed customers, but they get a plain transactional message with no marketing content.
Unsubscribes sync partly: if a contact was imported with marketing consent and withdraws it in Shopify, GetResponse removes them; if they unsubscribe in GetResponse, their Shopify marketing consent is removed.
What else the integration unlocks
- Price-drop emails to people who viewed a product that got cheaper.
- Product blocks in newsletters and automations, with Shopify promo prices synced.
- Product recommendations based on purchase history or best sellers.
- Pop-ups triggered by product views, cart updates or orders.
What it costs
| Contacts | Marketer (billed monthly) |
|---|---|
| 1,000 | $59 |
| 2,500 | $69 |
| 5,000 | $95 |
| 10,000 | $114 |
Swipe to see the full table →
Annual billing saves up to 18% (Marketer at 1,000 contacts drops to $48.38 a month). For a store that only needs email and cart recovery, Omnisend Standard ($20) and Klaviyo Email ($30) cost less at 1,000 contacts; GetResponse earns its price if you’ll also use webinars, funnels or landing pages. Compare totals at your list size with the email cost calculator or read GetResponse vs Klaviyo.
Compare GetResponse plansKey takeaways
- GetResponse connects to Shopify through its own plugin, installed from the Integrations page inside GetResponse.
- Choose 'Send full ecommerce data' – it's the only import type that tracks purchases and abandoned carts, and GetResponse recommends it.
- Abandoned cart emails only reach contacts with Shopify marketing consent imported through the integration; contacts without it get nothing.
- An abandoned cart campaign can run for at most 21 days, including all waits.
- You need the Marketer plan or higher ($59/month at 1,000 contacts, billed monthly); Starter has no abandoned cart recovery.
Frequently asked questions
Does GetResponse integrate with Shopify?
Yes. GetResponse has an official Shopify integration. You start it from Integrations and API in GetResponse, which installs the GetResponse plugin in your Shopify store and then lets you choose what to import.
Why are my GetResponse abandoned cart emails not sending?
The most common cause is consent. GetResponse ecommerce campaigns only send to contacts whose marketing consent came in through the store integration. Contacts moved between lists by hand, by automation or by API, or with consent stored in a custom field, won't receive them.
Which GetResponse plan do I need for Shopify?
Marketer or higher if you want abandoned cart emails, product recommendations and promo codes. Starter ($19/month at 1,000 contacts) only suits newsletters and a welcome series.
Does GetResponse import my old Shopify orders?
It can import order history, but GetResponse notes that Shopify only allows the last 60 days; older orders are archived.